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BSB51107 Diploma of Management

BSB51107 Diploma of Management – Update on unit development

I have (just now) finished the development of the next unit: BSBMGT516C Facilitate continuous improvement.

Development was prioritised because I received a request from one of my current client RTOs.

Now my head is still full of continuous improvement models, PDCA, Kaizen, quality systems and knowledge management systems.  It was interesting that this unit also incorporated required knowledge of sustainability principles.  Fortunately I was able to refer back to the sustainability unit I developed previously: BSBSUS301A Implement and monitor environmentally sustainable work practices.  Although this is a Cert III unit, I really think the way it is written it sits better at Cert IV level as it is very in-depth.

The next cab off the rank is BSBLED501A Develop a workplace learning environment.  I have previously developed a clustered resource for this, as part of my old TAE40110 resources which I have now scrapped and re-developed from scratch.  However, I have a strong feeling that I will need to start from square one with BSBLED501A.  Still, at least it’s very familiar to me so hopefully it will only take me a couple of weeks.

The resources now developed for BSB51107 Diploma of Management in a unit by unit format (including RPL tools) is:

  1. BSBCUS501C Manage quality customer service
  2. BSBMGT502B Manage people performance
  3. BSBMGT515A Manage operational plan
  4. BSBMGT516C Facilitate continuous improvement
  5. BSBPMG522A Undertake project work
  6. BSBRSK501B Manage risk
  7. BSBWHS501A Ensure a safe workplace
  8. BSBWOR501B Manage personal work priorities and professional development
  9. BSBWOR502B Ensure team effectiveness

BSB51107 requires 8 units in total so this gives my clients a little bit of choice.  Once I have developed BSBLED501A Develop a workplace learning environment then there will be 10 units to choose from.

Unless I receive other requests I will then be concentrating on BSB40812 Certificate IV in Frontline Management units, as I have a number of requests for further units in this qualification.

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    TAE and BSB Updates

    Sometimes I get so busy with writing resources that when I’ve finished I forget to tell anyone they are done. I’m finding myself more and more driven by the priorities of my existing RTO clients – and as far as I’m concerned that’s how it should be.
    The following is a summary of the current status.

    TAE40110 Certificate IV in Training and Assessment

    The primary priority was TAELLN401A – the Language Literacy and Numeracy unit for TAE40110. All of my clients who were delivering TAE40110 wanted to offer this unit, since the LLN unit will become a core in the new version of TAE. I developed the first set of resources for TAELLN401A in July and it’s now on Version 3.0 after having delivered it several times myself and received feedback from my RTO clients.
    There’s been a lot of discussion on LinkedIn about the confusion we are experiencing with regard to the new requirements for trainers and assessors and what RTOs should offer. I’ve also been in contact with Chemene Sinson who, as far as I am concerned, is my only real competitor in the area of TAE development. We’ve put our heads together and worked out:
    • Currently IBSA says migration to the new training package will take place in June 2014. Here’s the link https://www.ibsa.org.au/projects/tae-embedding-new-requirements/tae-embedding-preparation
    • TAELLN411 will be the core unit in the new TAE qualification and is already released on www.training.gov.au. It supersedes and is equivalent to TAELLN401A so we can credit transfer.
    • It’s appropriate to keep delivering TAELLN401A until June next year.
    Chemene is working on development of TAELLN411 and I have already developed TAELLN401A. I am not sure that I will develop resources for the new qualification at all. I am getting really tired of the constant changes to the VET system that require a complete re-write of the resources every time.

    BSB51107 Diploma of Management

    Release 4 of this qualification had two changes to the packaging rules:
    • BSBWHS501A Ensure a safe workplace – replacing BSBOHS509A Ensure a safe workplace
    • BSBPMG522A Undertake project work – replacing BSBPMG510A Manage projects
    I decided to do a complete re-write of my old clustered course and completed these resources in June. This time around I developed the assessment tools on a unit by unit basis rather than clustering them. My own experience in delivering BSB51107 indicated that this was more effective as it gave the trainees more structure and a regular sense of achievement when one unit was completed. The learning guide, however, remained as a single document. Analysing the units there were so many overlaps that it seemed logical at the time.
    I have now finished breaking up the learning guide into individual units after discussion with my RTO clients. There were two main reasons for this:
    • My clients like the format that I used for BSB41412 and BSB40812 resources. They say that the trainees and the trainers love the format.
    • A unit by unit approach gives versatility of choice of electives.
    So now I’ve completed the 8 units for BSB51107 and have demand for 2 more, namely
    • BSBMGT516C Facilitate continuous improvement; and
    • BSBLED501A Develop a workplace learning environment
    I have just started work on BSBMGT516C and will follow with BSBLED501A.

    BSB40812 Certificate IV in Frontline Management

    My client RTOs are telling me that this qualification sits well with BSB41412 Certificate IV in Work Health and Safety. There is quite a lot of cross-over of units in the packaging rules and the skills and knowledge required go hand in hand.
    I have completed the core units for BSB40812 and a couple of electives and as soon as I can will be developing further electives. This is a high priority as I am receiving enquiries all the time for frontline management resources.

    BSB41412 Certificate IV in Work Health and Safety

    Demand remains high and now that many of my RTOs have used the resources, undertaken validation and in some cases audit, I have some solid feedback that indicates they are going brilliantly.
    Feedback from Western Australia has been particularly useful. The harmonised WHS legislation has not been adopted in WA and when I wrote the resources I struggled with how to ensure that they were appropriate throughout Australia.
    One of my clients in WA has been particularly helpful. Their clients are all in the mining industry but they considered the simulated workplace based upon commercial construction worked well, as the construction based activities also applied to the mining environment. This RTO modified the resources to incorporate mining legislative requirements and said that it was easy to do so.
    Incidentally, I have received a number of enquiries for RPL tools for the emergency procedures unit PUAWER002B. I didn’t feel competent to write these because they need to be benchmarked in a highly contextualised manner. I have written the RPL tools without benchmarking. One of my clients offered to benchmark them for me but they haven’t got back to me. If any of my existing clients would like the tools in their raw form so they can add the benchmarking I am happy to email the documents without charge.

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      TAE40110 and BSB51107 resources completed

      In my last blog I said that I was working on the BSB51107 resources. I did in fact finish them and then went straight on to finalising the resources for TAE40110, forgetting to tell anyone that the BSB51107 resources were all finished!

      BSB51107 Diploma of Management has two changes. The core OHS unit is replaced with the unit BSBWHS501A and Manage Projects is now BSBPMG511A Undertake Project Work.

      I decided to re-write the course from scratch. Having delivered my previous clustered Diploma of Management course over a period of time I decided that clustering of assessment is not the best approach. For this reason, each of the units now has separate assessment tools. The Learning Guide remains a single document. This is mainly because four units require in-depth knowledge of legislative requirements – so I’ve created a separate chapter dealing with legislation in detail, and then designed assessment tasks for each unit that focus on legislation as it applies to the unit.

      BSBMGT502B Manage people performance, BSBMGT515A Manage operational plan and to a lesser extent BSBWOR502B Ensure team effectiveness all require competency in developing operational/work plans and KPIs for a team. Each of these units has a separate chapter in the Learning Guide which could stand alone. However, the knowledge gained in previous chapters is useful for those that follow, so ideally the learning guide should be treated as a single entity.

      I’m encouraging my client RTOs to avoid the trap of offering a plethora of electives. For one thing, BSB07 Business Services Training Package states that the trainer/assessor must hold the actual unit or equivalent – so it’s important that your training and assessment strategy aligns with the competencies of your trainers. For another, at Diploma level a flow of learning with units that have a logical relationship is much more appropriate in my opinion.

      Now on to TAE40110. This qualification is a minefield. It’s so important to get it 100% because it is the key qualification that underpins everything we do in the VET sector. My old clustered course is now history. I have created unit by unit resources. Also, before I was prepared to release them I wanted to trial them myself. I have now used them for two groups with great success. This time I’ve included TAELLN401A because the Cert IV LLN unit will become a core in the future.

      TAE10 Training Package is once again being revised and will be in the new format. IBSA has the Case for Endorsement at this link: https://www.ibsa.org.au/tae-case-endorsement. The revised Training Package is due to be endorsed in June 2014. You will find the timeline for restructure of IBSA Training Packages at this link: https://www.ibsa.org.au/projects/restructure-training-packages-project/development

      IBSA states on its web site that:
      “… from July 2014 the current LLN elective in the Certificate IV would move into the core of the qualification. This will have implications for RTOs in delivering the Certificate IV and also for assessors in meeting the skill requirements to assess this qualification.”

      There is a very useful booklet entitled “Changes Ahead for VET Trainers and Assessors” at this link: https://www.ibsa.org.au/free/changes-ahead-vet-trainers-and-assessors-report

      I have also removed my TAE Diploma resources from sale. They were written over a year ago and I don’t have time to revisit them at this stage. Instead, my next project is BSB40812 Certificate IV in Frontline Management. I’ve completed the core units and have demand for a number of electives.

      I plan to take a week off to catch up with my clients and then get stuck into the electives for BSB40812 Certificate IV in Frontline Management. One day I might also have a social life.

      Updating Units for BSB51107 & TAE40110 Plus

      I’ve just completed another of the new BSB51107 Diploma of Management units and figured I would come up for air before starting on the next one.
      I have several RTOs waiting for this new resource and I’m intending to have it done by the end of the month. The BSB51107 Learning Guide is complete, together with the assessment tools for 4 of the 8 units.
      BSB51107 is a Diploma level qualification so it doesn’t have the same structure as a Certificate IV. For instance, with BSB41412 Certificate IV in Work Health and Safety and BSB40812 Certificate IV in Frontline Management the language is simple, straightforward and friendly. Hopefully it’s the same in the Diploma but I don’t think it’s necessary to avoid all the big words (like “cohesion”). I also don’t do a PowerPoint for Diploma.
      Having delivered BSB51107 for some time now (my old clustered course) I have learnt what works and what doesn’t. I am seeing the new approach being to give the whole Learning Guide to trainees before they attend workshops – or get involved in chat rooms etc. So the Learning Guide is a single document containing the 8 units.
      The assessment tools, on the other hand, are unit by unit. One of the problems we have with heavily clustered assessments is when to actually sign off a candidate as competent. With unit by unit assessment tools, it’s cut and dried.
      For those of you who have contacted me about TAE40110 new course – yes, I am getting there. I have 3 units done (TAEDES401A, TAEDES402A and TAELLN401A). I am working madly to get this finished as soon as possible. I am aiming for the end of June but it could be a bit before.
      I’ve also had enquiries about resources for BSB40812 Certificate IV in Frontline Management. The following units are developed:
      • BSBMGT401A Show leadership in the workplace
      • BSBMGT402A Implement operational plan
      • BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
      • BSBWOR402A Promote team effectiveness
      • BSBSUS301A Implement and monitor environmentally sustainable work practices
      Because BSB40812 is a new code, it requires application for scope and I am hearing that ASQA has a backlog and RTOs are experiencing delays – which is good for me as it gives me just a little more time. Nevertheless I need to fast track this.
      I am being asked for learning and assessment pathway resources for:
      • BSBWHS408A Assist with effective WHS management of contractors
      • BSBWHS409A Assist with workplace monitoring processes and
      • PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented.
      In the case of BSBWHS408A and BSBWHS409A I have created RPL tools but do not believe these units lend themselves to a learning and assessment pathway for inexperienced trainees. I don’t intend to create resources for PUAWER002B as I think there are too many variables in the type of workplace. Also, this unit has been around for a while so there are other resources available.
      Samples of my new resources are not yet on the web site. This will be updated at the time the full qualifications are ready to go.
      Thank you to my existing clients for your feedback on how well the resources are being received by the trainers and trainees. This has an up-side and a down-side. The up-side is that I’m doing something right. The down-side is that demand is outstripping supply! (There is only one of me.)
      Sandy Welton

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