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BSB51107 Diploma of Management

BSB51107 Diploma of Management – Update on unit development

I have (just now) finished the development of the next unit: BSBMGT516C Facilitate continuous improvement.

Development was prioritised because I received a request from one of my current client RTOs.

Now my head is still full of continuous improvement models, PDCA, Kaizen, quality systems and knowledge management systems.  It was interesting that this unit also incorporated required knowledge of sustainability principles.  Fortunately I was able to refer back to the sustainability unit I developed previously: BSBSUS301A Implement and monitor environmentally sustainable work practices.  Although this is a Cert III unit, I really think the way it is written it sits better at Cert IV level as it is very in-depth.

The next cab off the rank is BSBLED501A Develop a workplace learning environment.  I have previously developed a clustered resource for this, as part of my old TAE40110 resources which I have now scrapped and re-developed from scratch.  However, I have a strong feeling that I will need to start from square one with BSBLED501A.  Still, at least it’s very familiar to me so hopefully it will only take me a couple of weeks.

The resources now developed for BSB51107 Diploma of Management in a unit by unit format (including RPL tools) is:

  1. BSBCUS501C Manage quality customer service
  2. BSBMGT502B Manage people performance
  3. BSBMGT515A Manage operational plan
  4. BSBMGT516C Facilitate continuous improvement
  5. BSBPMG522A Undertake project work
  6. BSBRSK501B Manage risk
  7. BSBWHS501A Ensure a safe workplace
  8. BSBWOR501B Manage personal work priorities and professional development
  9. BSBWOR502B Ensure team effectiveness

BSB51107 requires 8 units in total so this gives my clients a little bit of choice.  Once I have developed BSBLED501A Develop a workplace learning environment then there will be 10 units to choose from.

Unless I receive other requests I will then be concentrating on BSB40812 Certificate IV in Frontline Management units, as I have a number of requests for further units in this qualification.

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    TAE and BSB Updates

    Sometimes I get so busy with writing resources that when I’ve finished I forget to tell anyone they are done. I’m finding myself more and more driven by the priorities of my existing RTO clients – and as far as I’m concerned that’s how it should be.
    The following is a summary of the current status.

    TAE40110 Certificate IV in Training and Assessment

    The primary priority was TAELLN401A – the Language Literacy and Numeracy unit for TAE40110. All of my clients who were delivering TAE40110 wanted to offer this unit, since the LLN unit will become a core in the new version of TAE. I developed the first set of resources for TAELLN401A in July and it’s now on Version 3.0 after having delivered it several times myself and received feedback from my RTO clients.
    There’s been a lot of discussion on LinkedIn about the confusion we are experiencing with regard to the new requirements for trainers and assessors and what RTOs should offer. I’ve also been in contact with Chemene Sinson who, as far as I am concerned, is my only real competitor in the area of TAE development. We’ve put our heads together and worked out:
    • Currently IBSA says migration to the new training package will take place in June 2014. Here’s the link https://www.ibsa.org.au/projects/tae-embedding-new-requirements/tae-embedding-preparation
    • TAELLN411 will be the core unit in the new TAE qualification and is already released on www.training.gov.au. It supersedes and is equivalent to TAELLN401A so we can credit transfer.
    • It’s appropriate to keep delivering TAELLN401A until June next year.
    Chemene is working on development of TAELLN411 and I have already developed TAELLN401A. I am not sure that I will develop resources for the new qualification at all. I am getting really tired of the constant changes to the VET system that require a complete re-write of the resources every time.

    BSB51107 Diploma of Management

    Release 4 of this qualification had two changes to the packaging rules:
    • BSBWHS501A Ensure a safe workplace – replacing BSBOHS509A Ensure a safe workplace
    • BSBPMG522A Undertake project work – replacing BSBPMG510A Manage projects
    I decided to do a complete re-write of my old clustered course and completed these resources in June. This time around I developed the assessment tools on a unit by unit basis rather than clustering them. My own experience in delivering BSB51107 indicated that this was more effective as it gave the trainees more structure and a regular sense of achievement when one unit was completed. The learning guide, however, remained as a single document. Analysing the units there were so many overlaps that it seemed logical at the time.
    I have now finished breaking up the learning guide into individual units after discussion with my RTO clients. There were two main reasons for this:
    • My clients like the format that I used for BSB41412 and BSB40812 resources. They say that the trainees and the trainers love the format.
    • A unit by unit approach gives versatility of choice of electives.
    So now I’ve completed the 8 units for BSB51107 and have demand for 2 more, namely
    • BSBMGT516C Facilitate continuous improvement; and
    • BSBLED501A Develop a workplace learning environment
    I have just started work on BSBMGT516C and will follow with BSBLED501A.

    BSB40812 Certificate IV in Frontline Management

    My client RTOs are telling me that this qualification sits well with BSB41412 Certificate IV in Work Health and Safety. There is quite a lot of cross-over of units in the packaging rules and the skills and knowledge required go hand in hand.
    I have completed the core units for BSB40812 and a couple of electives and as soon as I can will be developing further electives. This is a high priority as I am receiving enquiries all the time for frontline management resources.

    BSB41412 Certificate IV in Work Health and Safety

    Demand remains high and now that many of my RTOs have used the resources, undertaken validation and in some cases audit, I have some solid feedback that indicates they are going brilliantly.
    Feedback from Western Australia has been particularly useful. The harmonised WHS legislation has not been adopted in WA and when I wrote the resources I struggled with how to ensure that they were appropriate throughout Australia.
    One of my clients in WA has been particularly helpful. Their clients are all in the mining industry but they considered the simulated workplace based upon commercial construction worked well, as the construction based activities also applied to the mining environment. This RTO modified the resources to incorporate mining legislative requirements and said that it was easy to do so.
    Incidentally, I have received a number of enquiries for RPL tools for the emergency procedures unit PUAWER002B. I didn’t feel competent to write these because they need to be benchmarked in a highly contextualised manner. I have written the RPL tools without benchmarking. One of my clients offered to benchmark them for me but they haven’t got back to me. If any of my existing clients would like the tools in their raw form so they can add the benchmarking I am happy to email the documents without charge.

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      TAE40110 and BSB51107 resources completed

      In my last blog I said that I was working on the BSB51107 resources. I did in fact finish them and then went straight on to finalising the resources for TAE40110, forgetting to tell anyone that the BSB51107 resources were all finished!

      BSB51107 Diploma of Management has two changes. The core OHS unit is replaced with the unit BSBWHS501A and Manage Projects is now BSBPMG511A Undertake Project Work.

      I decided to re-write the course from scratch. Having delivered my previous clustered Diploma of Management course over a period of time I decided that clustering of assessment is not the best approach. For this reason, each of the units now has separate assessment tools. The Learning Guide remains a single document. This is mainly because four units require in-depth knowledge of legislative requirements – so I’ve created a separate chapter dealing with legislation in detail, and then designed assessment tasks for each unit that focus on legislation as it applies to the unit.

      BSBMGT502B Manage people performance, BSBMGT515A Manage operational plan and to a lesser extent BSBWOR502B Ensure team effectiveness all require competency in developing operational/work plans and KPIs for a team. Each of these units has a separate chapter in the Learning Guide which could stand alone. However, the knowledge gained in previous chapters is useful for those that follow, so ideally the learning guide should be treated as a single entity.

      I’m encouraging my client RTOs to avoid the trap of offering a plethora of electives. For one thing, BSB07 Business Services Training Package states that the trainer/assessor must hold the actual unit or equivalent – so it’s important that your training and assessment strategy aligns with the competencies of your trainers. For another, at Diploma level a flow of learning with units that have a logical relationship is much more appropriate in my opinion.

      Now on to TAE40110. This qualification is a minefield. It’s so important to get it 100% because it is the key qualification that underpins everything we do in the VET sector. My old clustered course is now history. I have created unit by unit resources. Also, before I was prepared to release them I wanted to trial them myself. I have now used them for two groups with great success. This time I’ve included TAELLN401A because the Cert IV LLN unit will become a core in the future.

      TAE10 Training Package is once again being revised and will be in the new format. IBSA has the Case for Endorsement at this link: https://www.ibsa.org.au/tae-case-endorsement. The revised Training Package is due to be endorsed in June 2014. You will find the timeline for restructure of IBSA Training Packages at this link: https://www.ibsa.org.au/projects/restructure-training-packages-project/development

      IBSA states on its web site that:
      “… from July 2014 the current LLN elective in the Certificate IV would move into the core of the qualification. This will have implications for RTOs in delivering the Certificate IV and also for assessors in meeting the skill requirements to assess this qualification.”

      There is a very useful booklet entitled “Changes Ahead for VET Trainers and Assessors” at this link: https://www.ibsa.org.au/free/changes-ahead-vet-trainers-and-assessors-report

      I have also removed my TAE Diploma resources from sale. They were written over a year ago and I don’t have time to revisit them at this stage. Instead, my next project is BSB40812 Certificate IV in Frontline Management. I’ve completed the core units and have demand for a number of electives.

      I plan to take a week off to catch up with my clients and then get stuck into the electives for BSB40812 Certificate IV in Frontline Management. One day I might also have a social life.

      Completed BSB51107- TAE40110 Next

      It’s 6 weeks since my last blog and I must admit it’s just as long since I had a chance to come up for air and look at what’s going on in RTO World. I have completed BSB51107 Diploma of Management in the new format and my current project (nearly completed) is TAE40110 Certificate IV in Training and Assessment.

      For BSB51107 I have learned from experience in delivering the qualification myself as well as from the feedback from my client RTOs. The new structure gives a lot more versatility because the assessments are not clustered. They are separate documents. The Learning Guide is a single document in a logical learning flow. That’s because there are overlaps between the units. Legislative requirements are covered in the first chapter because they apply to several of the units. For the rest of the Learning Guide there is one chapter per unit. My head right now is with TAE40110.

      Since commencing development of the new resources to replace my old clustered course, I have delivered the course twice using some portion of the new resources. That involved a rather complex balancing act, as I needed to use the previous clustered TAE40110 course for the units I had not yet developed. However, it gave me a brilliant opportunity to trial the new resources and compare how they were received by the trainees in comparison with the clustered course. I should have everything ready to go in 2 weeks. My idea for this new version of TAE40110 resources is to enhance the versatility.

      In an ideal world we would always choose a face to face workshop training environment as it enhances the learning outcome through discussion, informal questioning and sharing of experience. However we are in the real world and this is not always possible. The new courseware can be given to the trainee to work through self-paced with remote trainer support.

      The problem with TAE40110 is that a Certificate IV qualification should take between 6 to 12 months, whereas the demand is to achieve it in the shortest possible time frame. I am delivering this qualification over 3 weeks (8 days) and that’s only possible because my RTO conducts a stringent training needs analysis. All my trainees are at least Cert IV level in their area of expertise when they walk in the door and they all have experience of delivering training.

      I am requiring the learning materials to be read prior to the day of the workshop. This enables most of the assessment activities to be achieved during the workshops and works a treat. There is still some homework and trainees are warned ahead of time to cancel their social life for the 3 weeks of the course, but at the end of the 3 week course they can submit a complete evidence portfolio. This is proving to be a big selling point.

      For my client RTOs who are waiting for more units in BSB40812 Certificate IV in Frontline Management, I am hoping to start these in 2 weeks. At the moment I have all of the core units completed plus the sustainability unit (which I only needed to “tweak” from the version I developed for BSB41412 Certificate IV in Work Health and Safety).

      As you can see, I am “flat out like a lizard drinking”. If there are any experienced instructional designers who can develop quality resources please don’t hesitate contact me. I have a list of requests as long as your arm.

      Unit by Unit Provides More Flexibility

      Unit by Unit Provides More Flexibility for RTO’s

      BSB07 Business Services Training Package Version 7.0 was endorsed by the NSSC on 5 December 2012.

      I placed the highest priority on development of the resources for BSB41412 Certificate IV in Work Health and Safety .  Now that this is finalised (and a good number of clients – predominantly TAFEs – have already purchased them) I needed to re-group and decide on the next step.

      As my existing clients will be aware, some time ago I developed clustered courses for BSB40807  Certificate IV in Frontline Management and also for BSB51107  Diploma of Management.  RTOs are still using these resources.  They are working well and have passed audit on a number of occasions.  However, BSB07 Version 7.0 has changes to both of these qualifications which will require some minor modifications to the resources.

      In the meantime I made an “executive decision” that all my new training resources would be unit by unit – rather than clustered training and assessment.  Clustering is very efficient but it does limit flexibility and choice for my client RTOs.

      So I have decided not to make modifications to the existing BSB40807 and BSB51107 resources.  What I have done is to reduce the price drastically from $4,000 to $1,500.  Once I have a full set of units for both qualifications I will remove these resources from the web site.

      BSB40812 Certificate IV in Frontline Management only has one change in version 7.0 of BSB07.  The core OHS unit is now replaced with a new core unit BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements.  If you are an RTO currently delivering the Frontline Management qualification then you will already have resources for all the other units but you will need resources for the new core unit.

      For this reason, I have developed a full set of learning and assessment materials for BSBWHS401A. Samples are available on the web site.

      BSB51107 Diploma of Management retains its code.  All of the units are electives but again, the OHS unit has been replaced with a WHS unit.  This is my next “cab off the rank”.  I intend to complete this unit by mid-February.

      Sandy Welton

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